Encore has beein in business since 1982. Hundreds of hours of classroom training by industry experts, coupled with hundreds of completed jobs, the husband & wife team of Norm & Candy Hall have the experience needed to care for your floors.

Every job over the last 35 years has taught Norm the nuances & tricks of the flooring trade. Norm knows stains. Norm knows his machines. Norm KNOWS carpet.

But don't take our word for it. See for yourself by checking out some of the reviews below.

The mark of a true carpet cleaning expert is in the knowledge & care of his machines. Want to know whether your carpet professional is up to the job? Take a look at his truck. If they can't keep their own equipment clean, can you trust them to care for your cleaning needs?

Encore uses only the best, state-of-the-art steam cleaning equipment, backed by thorough training and meticulous maintenances.

This combination of man & machine ensures that your carpet and floors will receive the best cleaning possible.

After a cleaning job is finished, the comment most often heard by our customers is "Wow, it almost looks new!"

Even after 35 years of carpet cleaning, we still enjoy hearing those words. Our passion for the industry, and our desire to do the best possible job on your floors, ensures that you'll get the results you're looking for.

We're so confident in our ability to please you that we offer a 100% satisfaction guarantee on all services provided. We're committed to leaving you satisfied with our work.


We've used a different carpet cleaning company for our rental for 16 years. This time they were scheduling a week and a half out & we needed someone to come out right away. We called Norman Hall, honestly we were nervous to switch to a different company. My husband & I are so glad we called Norman! He did an excellent job on the carpet in our rental. Norman's professional, experienced, and most of all did an phenomenal job."
Eugene & Irina Fedosov, Portland, OR
Dear Norm, On behalf of the families that stay at the Ronald McDonald House, thank you for the carpet and furniture cleaning service you donated. Great Job!
Mary Ann - volunteer
Encore cleaned my carpet and furniture. They are several years old and very light in color. After Norm cleaned them they look very bright and like new again. I am very happy with Encore Carpet Cleaning.
Bonnie Davis, Portland, OR
My husband and I can highly recommend Norman Hall's Encore Carpet Cleaning services. We have used Norm for our carpet cleaning needs for over 15 years, and been more than satisfied. Norman is always prompt, professional, neat and clean, and does an excellent and thorough job of cleaning our carpets, and always at a very reasonable price. He is a fine Christian family man and we highly recommend his services.
Jim & Flora Johnston, Portland, OR
Recently Encore Carpet Cleaning came out to clean my dad's carpets. There were a few stains that I was sure would never come out but, Norman who personally founded the company 30 years ago, personally came out and did the job; got the stains out as if they were nothing! Professional, impeccable, kind - I would recommend Encore Carpet Cleaning to anyone. The next time my husband and I need our carpets cleaning we will know who to call!!
Larissa Nazarenko, Milwaukie, OR
I was so impressed with your company's fast service and reasonable pricing that I will be recommending your services to friends. Thanks Norm!
Brenda Kessler, Eagle Point, OR
Totally impressed and happy with the carpet cleaning job. Also impressed and more than satisfied with the courteous and friendly manner in which you performed this task. Total care taken of my home and your equipment. Way to GO!!
Jim Haverlock, Twisp, WA

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